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ABC: An Introduction to CRM

What is CRM? Why should you care? What causes most CRM project failures? Find these answers and more in our introduction to customer relationship management. Full Story »

 

CRM: Challenges and Advice for CIOs in 2007

What’s the best way to distinguish yourself from your competition in the new year? Full Story »

 
 
 
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
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From Laggard to Leader: Transforming the Data Center

This webcast offers an understanding of how customers are transforming their data centers, the successes and challenges of each approach, and how IT can become the driver to provide real business value and competitive advantage.

Sponsored by HP  Register for this Webcast »

 

Ensuring Business Services Delivery

Join Forrester Research and Fluke Networks for this unique round-table webcast, moderated by Gary Beach, Publisher Emeritus of CIO, that will touch on:

  • * How Application Performance can effect overall delivery of Business Services
  • * Best practices for managing Application Performance in a converged and distributed environment
  • * How to utilize forensics to optimize use of your internal resources


Sponsored by Fluke Networks
  Watch this webcast. »

 

The Universal Wireless Client

Learn how replacing multiple wireless clients with one Universal Wireless Client can cut support and help desk costs, increase end user satisfaction, improve security, and help implement Network Access Control.

Sponsored by Fiberlink  Read this White Paper »

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20 Top Tips for Software Testing

CIO's Meridith Levinson talks about best practices for enterprise software testing.  Read More »

 

Tips and Traps of Instant Messaging At Work

Nancy Flynn, founder and executive director of The ePolicy Institute and author of Instant Messaging Rules, discusses the state of instant messaging as a business practice.  Read More »

 

NAC launch from HP Procurve Podcast with Lippis Report, Part 1

ProCurve Networking by HP joins the Lippis Report to announce major product and organizational additions to their ProActive Defense strategy.  Read More »

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Customer Hubs Deliver on the Failed Promises of CRM

Customer hubs deliver on the failed promises of CRM. In this 3rd evaluation of the customer hub/customer data integration market, Forrester evaluates...  Read More »

 

Raising the Bar on Business Service Delivery: Best Practices in Application Performance

Applications drive every business, but as networks become more complex and dynamic, performance has become...  Read More »

 

Forrester builds a case for the next generation information workplace.

As businesses seek new ways to enhance collaboration and improve productivity, the information workplace continues to evolve...  Read More »

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Customer Hubs Deliver on the Failed Promises of CRM

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Information Security: Data Drains and How to Prevent Loss

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2008 Google Communications Intelligence Report

The Impact of Messaging and Web Threats

Comparing Google and Other Leading Messaging Security Solutions

Mission Impossible: Building the Right Project Metrics

Information Agenda - An innovative approach to transforming business information

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Efficient by design: Watch this flash demo of the Quad-Core AMD Opteron Processor

HP and Oracle deploy unbreakable computing infrastructure at Replacements, Ltd.

Making Adaptive Networks a Reality

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CapGemini Cut Call Center Costs with Google Apps Premier Edition

Comprehensive Review of Security and Vulnerability Protections for Google Apps

Web 2.0 The New Face of the Web

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"Enterprise-Proven" is the Prerequisite for Enterprise SaaS Portal Solutions

A New Model of Business Intelligence

Forrester Total Economic Impact (TEI) report: Save Millions in Fraud Losses.

Protecting Data in a Highly Networked World

Renowned Engineering Institution Chooses AMD Processor-Based Servers

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Industry Analyst Report: Top Hosted Exchange Vendors in 2008

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CA delivers deeper insight into your assets, resources, projects & services so you can make more informed IT decisions

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