Hotel details
Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.
Sunset Jamaica Grande Resort & Spa All Inclusive
from 143 USD / night*
Terms and conditions
*rate found for check-in Nov 8, check-out Nov 11
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Hotel policies
Check-in: 1500
Check-out: 1200
Local currency: USD
Relax in the cool vibe of the legendary Sunset Jamaica Grande Resort & Spa; a unique all inclusive experience in the heart of Ocho Rios. Come celebrate the resort's fresh multi-million dollar enhancements to the lobby, restaurants, pools and spa. The Sunset Jamaica Grande is situated on the island's northern coastline and occupies the longest stretch of beachfront in the lively resort town of Ocho Rios. The resort's 730 guestrooms and suites are located in two towers separated by a spectacular open-air lobby overlooking the blue waters of the Caribbean.
The resort has upgraded its five restaurants and added a new entertainment pavilion, new lobby, two beach bars and the captivating Aqua Azul Spa. Other resort features include five pools (three brand-new) and a kids' wading pool, a slot machine casino, gift shops, two beach grills, eight bars, four championship tennis courts and a newly remodeled fitness center and a full service spa.
The children's center, "Club Mongoose," is open daily and available for kids age’s two to twelve. The Pirate's Cove Teen Center entertains older children. Golf, horseback riding, polo, river rafting and world famous Dunn’s River Falls are all nearby.
Hotel policies
Check-in: 1500
Check-out: 1200
Local currency: USD
Terms and conditions
*rate found for check-in Nov 8, check-out Nov 11
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Reviews from our customers
Overall score
4.2 out of 5
(26 reviews)
Hotel reviews: About the scores
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: PO Box 100, Ocho Rios, Jamaica 0000
Area served
Ocho Rios
Area airports
Montego Bay, Jamaica Kingston, Jamaica
Amenities
- Meeting/banquet facilities
- Free Parking
- Health Club
- Pool
- High Speed Internet
- Internet Access
- Concierge
- Spa services
- Business center
- Conference Facilities
- Free Breakfast
- Fitness room
- Restaurant
Dining
Restaurants
The Grande Palm - Serves breakfast at 7:00-10:00 am, Lunch at noon-2:30 p.m. and 6:30 to 10:00 pm. A buffet-style, open-air restaurant overlooking the fantasy pool's meandering river and waterfalls, or the sparkling Caribbean Ocean. Ginger Lily: Opens 6:30 pm-10:00pm. Reservations required. Savor Asian favourites infused with Caribbean flavour at Ginger Lily. LaDiva Italian Restaurant - open 6:00pm to 10:00 pm. Reservations required. Featuring regional pasta dishes, fresh seafood and pizza from a wood-burning brick oven. Jamalicious - Open 11:00 am-11:00 p.m. Serving island and American favourites, this casual bistro has both indoor and outdoor seating. South Beach Bar & Grill and Lighthouse Bar & Grill - Open 11:00 am-5:00pm & 11:00 am-1:00 am. Sandwiches and grilled favourites and Jamaican 'Jerk' specialities, plus Red Stripe Beer, tropical rum drinks, fruit juices and soft drinks.
Bar
The resort's eight bars are great places to unwind and socialize, choose from beach bars and swim-up bars to lobby bars and a nightclub. Bambu Lobby Bar - 10:00 am-MIdnight Blue Mahoe Lobby Bar - 5:00 pm until 1:00am Ortanique Lobby Bar - 5:00 pm until midnight South Beach Bar - OPen 10:00am until 1:00 am Lighthouse Beach Bar - Open 10:00 am until 1:00 am Two Swim-Up Pool Bars - Open 10:00 am -5:00 pm Jamaica'n Me Crazy Nightclub - Open 10:00 pm-2:00 am Cafe Bean - Coffee Station - OPen 24 hours
Meeting facilities
The Sunset Jamaica Grande boasts more than 30,000 square feet of flexible indoor meeting space. The 17,650 square-foot Grande Hall is centrally located and hosts up to 2,500 people, while other meeting, banquet and two ballrooms are also available. Extensive outdoor venues are available for themed events and receptions.
Please enter check-in and check-out dates to the right to select a room
Resort View
Oceanfront
Oceanview
Cabana Beach Front
One Bedroom Suites
Hotel policies
Check-in: 1500
Check-out: 1200
Local currency: USD
Terms and conditions
*rate found for check-in Nov 8, check-out Nov 11
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Reviews from our customers
Overall score
4.2 out of 5
(26 reviews)
Hotel reviews: About the scores
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
See scores and reviews by these travelers:
- All travelers (4.2 of 5)
- Leisure (4.2 of 5)
- Business (4.8 of 5)
- Family (4.0 of 5)
- Couples (4.3 of 5)
Most recent reviews
Score
5 out of 5
GREAT TRIP
Anonymous, Phoenix Aug 30, 2008
Would recommend to a friend!
IT WAS A GREAT WAY TO SPEND OUR FAMILY VACTION EVERYTHING WAS GREAT AND WOULDN'T CHANNGE ANYTHING ABOUT IT!!!! ...
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 4
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 4
Traveled with: 5 adults, 1 child (ages 0 to 5)
Score
4 out of 5
Family Friendly vacation hotel
Maureen Jul 15, 2008
Would recommend to a friend!
The check in and check out processes were very slow. The room key frequently needed resetting. Bed linens did not fit the ... king size bed well and so kept rumpling up during the night. Other amenities were very good. The food was excellent, beach activities were very good and the beach well maintained. The staff was very polite and welcoming.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 4
- Hotel check-in:
- 2
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 4
- Dining options:
- 5
Score
2 out of 5
In Need of Remodeling
Anonymous, Chicago Jul 9, 2008
Would recommend to a friend!
The Jamaica Grande has a great location. However the hotel is in serious need of remodeling. The rooms have not been ... remodeled in quite sometime. The hotel staff was somewhat apathetic and did not pay attention to detail. We had to have the room key programmed several times which was no fun. There have been some changes in the rules which seemed not to benefit guests.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 4
- Hotel check-in:
- 5
- Maintenance:
- 2
- Location:
- 5
- Room cleanliness:
- 4
- Hotel Staff:
- 4
- Value:
- 3
- Dining options:
- 4
Traveled with: 5 adults, 3 children (ages 6 to 12, 0 to 5)
See all 26 user reviews
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Trip hints from our users
Shopping hint, Short Drive
the shoping areas was a just short walk from the hotel and you dont have to think about taking a cab
--Winston, New York, NY Oct 31, 2006
Reviews from our customers
Overall score
4.2 out of 5
(26 reviews)
Hotel reviews: About the scores
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
See scores and reviews by these travelers:
- All travelers (4.2 of 5)
- Leisure (4.2 of 5)
- Business (4.8 of 5)
- Family (4.0 of 5)
- Couples (4.3 of 5)
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
GREAT TRIP
Anonymous, Phoenix Aug 30, 2008
Would recommend to a friend!
IT WAS A GREAT WAY TO SPEND OUR FAMILY VACTION EVERYTHING WAS GREAT AND WOULDN'T CHANNGE ANYTHING ABOUT IT!!!! ...
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 4
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 4
Traveled with: 5 adults, 1 child (ages 0 to 5)
Score
4 out of 5
Family Friendly vacation hotel
Maureen Jul 15, 2008
Would recommend to a friend!
The check in and check out processes were very slow. The room key frequently needed resetting. Bed linens did not fit the ... king size bed well and so kept rumpling up during the night. Other amenities were very good. The food was excellent, beach activities were very good and the beach well maintained. The staff was very polite and welcoming.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 4
- Hotel check-in:
- 2
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 4
- Dining options:
- 5
Score
2 out of 5
In Need of Remodeling
Anonymous, Chicago Jul 9, 2008
Would recommend to a friend!
The Jamaica Grande has a great location. However the hotel is in serious need of remodeling. The rooms have not been ... remodeled in quite sometime. The hotel staff was somewhat apathetic and did not pay attention to detail. We had to have the room key programmed several times which was no fun. There have been some changes in the rules which seemed not to benefit guests.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 4
- Hotel check-in:
- 5
- Maintenance:
- 2
- Location:
- 5
- Room cleanliness:
- 4
- Hotel Staff:
- 4
- Value:
- 3
- Dining options:
- 4
Traveled with: 5 adults, 3 children (ages 6 to 12, 0 to 5)
Score
2 out of 5
renovations
Kendra, New York Jun 23, 2008
For this hotel to have undergone renovations they did not put money into the rooms updating them. Yes added pool areas, ... water slide. The beach needs maintenance, better food choices at the buffet
Hotel features (5=best, 1=worst)
- Amenities:
- 4
- Room comfort:
- 5
- Hotel check-in:
- 4
- Maintenance:
- 1
- Location:
- 1
- Room cleanliness:
- 4
- Hotel Staff:
- 4
- Value:
- 1
- Dining options:
- 1
Traveled with: 5 adults
Shopping hint, Short Walk
shopping mall and flea markets readily available
Score
5 out of 5
good for the money
Tim, Warner Springs Jun 14, 2008
Would recommend to a friend!
The overll hotel was very good, the room itself could of been more maintained, ice machines on the floors did not work, staff ... was ver friendly and more than welcoming. Pool area was excellent, good location, overall experience was a good one.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 3
- Hotel check-in:
- 5
- Maintenance:
- 3
- Location:
- 5
- Room cleanliness:
- 4
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Recreation/Attractions hint, Short Walk
shopping nearby
Score
4 out of 5
Great Staff !
judith, Durham/Raleigh, NC Apr 13, 2008
Would recommend to a friend!
My 2nd trip to the Sunset Jamaica Grande. Hotel could improve on maintenance, but very clean. GREAT BARTENDERS! Staff ... very friendly and accomodating. Will return.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 2
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 4
Shopping hint, Short Walk
Market and restaurants just a block away. Dolphin Cove 5-10 min drive.
Score
5 out of 5
friendly staff, nice views
joanne, Manchester, NH Mar 31, 2008
Would recommend to a friend!
have been here before which is why we keep coming back, like the way the hotel staff takes care of me and my family. ...
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Score
5 out of 5
Great Price
Rachael, Springfield, IL Mar 14, 2008
Would recommend to a friend!
Wonderful stay in the beach front room at Sunset Jamaica Grande Resort and Spa in Ocho Rios, Jamaica. We would definitely ... return and have already recommended it to family and friends.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 4
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 4
- Value:
- 5
- Dining options:
- 5
Recreation/Attractions hint, Short Drive
Dolphin Cove Cool Runnings Boat Tour Dunn's River Falls
Score
5 out of 5
Great Resort for Fun
Ricardo, New York, NY Feb 20, 2008
Would recommend to a friend!
This hotel is minutes from the pier, so all of the cruise ships are visible from the oceanview rooms. The resort is very ... clean. The staff extremely friendly and corteous. The food was delicious and there were plenty of dinning options, from Italian to Jamaican cusines. The resort rivals the cruises ship experiences that I have had. The only dissapointing aspect of this resort was the check-in process. It was very long, however the check-out was smooth and efficient. I give this hotel a 8.5 out of 10.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 2
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Recreation/Attractions hint, In Hotel
The resort has plenty of water activities from non-motorized to motorized. Everything is in walking distance. Shuttles to Margaritaville are also a plus.
Score
5 out of 5
Arlen, San Jose, CA Sep 10, 2007
Would recommend to a friend!
Hotel features (5=best, 1=worst)
- Amenities:
- 4
- Room comfort:
- 2
- Hotel check-in:
- 4
- Maintenance:
- 4
- Location:
- 4
- Room cleanliness:
- 4
- Hotel Staff:
- 4
- Value:
- 4
- Dining options:
- 4
Traveled with: 2 adults
Shopping hint, Short Walk
Short walk to the town square of Ocho Rios where they are duty free shops and a craft market.
Score
2 out of 5
Great location, but not much else to offer
Anonymous, New York, NY Aug 30, 2007
The Sunset Jamaica Grande leaves alot to be desired in the area of customer service. The check-in took too long, more than ... an hour. They were overbooked and I was relocated down the street to a 2 star hotel for the first night of my stay. There was live music each night and it could be heard in my room on the 14th floor. The food was mediocre to say the least, not much of a selection at the buffet. It was not a good value for the money spent. I ended up spending money on meals at local eateries outside of the resort. I did not enjoy my stay at this resort.
Hotel features (5=best, 1=worst)
- Amenities:
- 3
- Room comfort:
- 3
- Hotel check-in:
- 1
- Maintenance:
- 3
- Location:
- 5
- Room cleanliness:
- 4
- Hotel Staff:
- 1
- Value:
- 2
- Dining options:
- 1
Shopping hint, Short Walk
Jimmy Buffet's Margaritaville is a 10- 15 minute walk from the hotel. I enjoyed food and drinks while I was there.
Score
5 out of 5
Very family friendly
Joyce Aug 13, 2007
Would recommend to a friend!
The hotel provided wonderful entertainment choices for all age groups. The outdoor activites, with numberous pools, and ... water sports activities were the most enjoyable features for my particular group. However, it was noted that something was always being offered for every age group. It reminded me of being on a Cruise ship.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 4
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 4
- Value:
- 4
- Dining options:
- 5
Traveled with: 5 adults
Shopping hint, Short Walk
Souvenir shops were next door to the resort. Security was apparent, so as tourists, we felt very safe.
Score
5 out of 5
perfect vacation spot .
TINA, New York, NY Jul 20, 2007
Would recommend to a friend!
sunset jamaica grand was very clean ,comfortable gorgeous in the heart of the town which is shopping partying and other ... activities . the hotel is so nice you dont need to leave the property .the food , all the bars and swiming pools and you're located right on the beach . you have to take a few of the hotel tours like dunns river falls ,the bob marley musium and magarittavilla shopping dining and dancing .we are looking forward to go back nextyear with the entire family
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 4
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Shopping hint, Short Walk
magaritta villa is the perfect spot for a night club
Score
5 out of 5
Anonymous Jul 13, 2007
Would recommend to a friend!
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Traveled with: 4 adults
Shopping hint, Short Walk
Duty free right across the street
Score
1 out of 5
EXTREMELY DISSATISFIED
Anonymous Jul 6, 2007
I was very dissatisfied with my stay at the Sunset Jamaica Grande. The check-in process is not too welcoming, they solicite ... hotel services right in the lobby, very aggressively. The rooms are small and not up-to-date, especially the bathroom. The food is below average, you will enjoy it if you like eating the same foods all week. There was nothing special about the taste or the appeal of buffet. I was hungry all week. Reservations for the specialty restaurants are very hard to get. Then you have to hope guest services enter your reservations correctly for the restaurant that you wanted, so please double check your voucher once they give it to you. Overall, in opinion customer service was extremely poor. Also, should you have any complaints while you're staying there, hotel management is not the easiest to interact with. I left the resort feeling very depressed and disappointed.I would not recommend this hotel to my friends or family nor would I stay there again.
Hotel features (5=best, 1=worst)
- Amenities:
- 3
- Room comfort:
- 1
- Hotel check-in:
- 1
- Maintenance:
- 3
- Location:
- 3
- Room cleanliness:
- 2
- Hotel Staff:
- 1
- Value:
- 1
- Dining options:
- 1
Dining hint, Short Walk
The food on the strip outside the resort is excellent. I went to a seaside cafe called Andy's about 15 minutes away and loved it.
Score
5 out of 5
very relaxing
Osiris Jun 20, 2007
Would recommend to a friend!
It was our first travel to Jamaica. Everything was nice. At the hotel everything went very smooth, all the employees very ... attentive and friendly. This hotel was built some years ago but everything work properly and everything very clean. The food was excellent. We think that Jamaica is more expensive that other places like CanCun. For us Cancun is far bether. We spend around one full day traveling from Dallas Fort Worth until get our hotel at Montego Bay. Since we wake up really early until we got our hotel was around 14 hours. The return was abut the same. Probably you should count like two days spent going and returning if you reside in USA While traveling in Jamaica towards our hotel we saw many small stores on the main street with iron or steel bars closing all the doors and windows. We tought it was to avoid some kind of robberies, so we decided to stay inside our hotel all the time. We only left the hotel to get back to US This year we decided to go first to Jamaica by first time, and next day we went to Cancun since we already know it very good and now we know it is a very superior place, less expensive and we need less than half day to get there. We recommend Jamaica, but other places are better.
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Shopping hint
We only did some shopping at the hotel store
Score
5 out of 5
Very Very Wonderful Resort
Hyacinth May 29, 2007
Would recommend to a friend!
The Sunset Jamaica Grande is an EXCELLENT HOTEL. The view from our renovated room (north tower 10th fl) was truely ... breathtaking. You literally see why the hotel is called SUNSET! The bathroom was a bright clean white. The hotel location is ideal for those who wish to go to Margaritaville and the World Famous Dunns River Falls. Also very close to Walkerswood Tour, for the Jerk Food fanatic. The hotel dining at Jamalicous & the Italian Restaurant was truly 5-star. The entire hotel staff was EXCELLENT! Despite the rain on & off (which I dont see why some blame the weather on the hotel) during our 4 day stay, the hotel offered so much to do. Check in was swift & everyone is more than ready to ensure you enjoy your stay. Day 1 - enjoyed the hotel grounds, mini-casino; nightclub; Dinner @ Ginger Lilly; nightcap. Day 2 - swimming; water slides; hot tub; paddleboat; games by the pool; live concert; dinner @ buffet under the sunset. Day 3 - spa; venture out in-town; Dunns River; Hot tub; Dinner @ La Diva Day 4 - breakfast & ck out
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 4
Shopping hint, Short Walk
Score
2 out of 5
Not such a great deal...
Anonymous, Rochester, NY Apr 29, 2007
Jamaica Grande was not that great of a deal for the money. Though we go a great deal on this newly renovated hotel, it turned ... out to be only partially renovated and our room did not look like it was updated at all. The tiles were cracked in the bathroom and it looked dirty even when it had been cleaned. It was small and looked very outdated. The staff assured us that our room was recently upgraded but this was just not the case and I was very dissapointed with it. The location was very far from the airport (50 miles) and took us 3 1/2 hours on a tour bus to get there. Next time we will stay closer to the airport side because the roads in Jamaica are poor and it takes a very long time to travel the island. There was also a lot of noise because of the construction going on throughout the hotel. The staff was hit or miss- some were very friendly and approachable and others wouldn't even look you in the eyes when you asked them a question. I liked that the pools were large and that the hotel was right on the ocean. This is probably the case at other hotels in Jamaica though. Overall, it was a cheap hotel and it showed with the room we stayed in and the fact that there was constant construction throughout the hotel and noise.
Hotel features (5=best, 1=worst)
- Amenities:
- 2
- Room comfort:
- 2
- Hotel check-in:
- 4
- Maintenance:
- 1
- Location:
- 2
- Room cleanliness:
- 2
- Hotel Staff:
- 3
- Value:
- 2
- Dining options:
- 3
Score
2 out of 5
Pools are great...but not much else
Michael Mar 13, 2007
The Sunset Jamaica Grande was dissapointing. The beach front cabbanas were not in great shape. bathrooms in disrepair and A/C ... in our traveling companions room took 3 days to fix even though it was leaking on everything. The pools were nice as were most bartenders. However the ala carte restaurants were virtually unable to get into and buffet was only so so the wait staff at the buffet also was very rude. To get into a ala carte restaurant you could only make reservations 2 days in advance and taking of reservations started at 7:00 am I did get resevations to 1 restaurant by getting in line for resv. at 6:30 am however got there at 7:55 am the next day to make resv. at another restaurant for the following night and all were booked up. We had people get moved into rooms on both sides of us because of issues they had in the newly renovated north and south towers I would not recommend this hotel.
Hotel features (5=best, 1=worst)
- Amenities:
- 4
- Room comfort:
- 2
- Hotel check-in:
- 3
- Maintenance:
- 2
- Location:
- 3
- Room cleanliness:
- 2
- Hotel Staff:
- 2
- Value:
- 2
- Dining options:
- 1
Traveled with: 5 adults
Recreation/Attractions hint, Short Drive
Dunns river falls always a great climb and inner tubed the White river also a lot of fun. Guides on both trips were awesome.
Score
5 out of 5
Very nice
Anonymous Mar 12, 2007
Would recommend to a friend!
This was a very nice trip and the hotel was great. the staff was great and I would recommend this hotel to a friend ...
Hotel features (5=best, 1=worst)
- Amenities:
- 5
- Room comfort:
- 5
- Hotel check-in:
- 5
- Maintenance:
- 5
- Location:
- 5
- Room cleanliness:
- 5
- Hotel Staff:
- 5
- Value:
- 5
- Dining options:
- 5
Traveled with: 2 adults
Shopping hint, Short Walk
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Display hints by type:
- All trip hints
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Sort hints by: most recent | distance from hotel
Shopping hint, Short Drive
the shoping areas was a just short walk from the hotel and you dont have to think about taking a cab
--Winston, New York, NY Oct 31, 2006
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