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Universal's Loews Portofino Bay Hotel

User score 4.3 out of 5 See all reviews
5601 Universal Studios Plaza,Orlando, FL 32819
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Terms and conditions

*rate found for check-in Dec 16, check-out Dec 19

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD

Enjoy a Universe of exclusive theme park benefits and privileges including Universal Express ride access at both parks. By showing your hotel room key card, you can by pass the regular lines at each ride and attraction at both Universal Studios and Islands of Adventure. Pamper yourself at Universal's premier luxury hotel, Portofino Bay Hotel at Universal Orlando, A Loews Hotel. This spectacular hotel re-creates the charm and romance of the seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Guests enjoy stylish, spacious guest rooms featuring, authentic Italian furnishings, impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Located within walking, distance of both Universal Studios and Universal's Islands of Adventure theme parks, plus the Universal City Walk entertainment complex.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Dec 16, check-out Dec 19

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(3 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 5601 Universal Studios Plaza, Orlando, FL  32819  

 

Area served

Universal Studios Florida Island's of Adventure Orlando, FL

Area airports

MCO - Orlando International Airport

Description

City

Amenities

  • Internet Access
  • Wireless internet
  • Concierge
  • Spa services
  • Business center
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Pets OK
  • Fitness room
  • Restaurant
  • Room service
  • Conference Facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Spiendido Pizzeria

Located poolside, everything from burgers to salads and an array of light specialties are available, including your favorite beverages.

Trattoria Del Porto

The colorful festivals celebrated in the Italian countryside are the background for Trattoria del Porto®. Enjoy diverse regional cuisine, delicious antipasti and tempting desserts. .

Sal's Market Dell

A sensational assortment of Italian meats, cheeses, antipasto and salads are just part of what Sal's has to offer; fresh baked pizzas, snacks and fresh fruit are available.

The Thirsty Fish

A harborside Italian wine bar, serving savory cicchetti (small plates of food). Light finger food, cigars and cordials make this place relaxing for all age groups.

Bice Ristorante

An exquisite culinary voyage right to the heart of Italy awaits you amid a décor which combines Old World elegance and modern chic.

Gelateria- Cafe Espresso

There’s nothing quite like an Italian bakery featuring tempting biscotti, homemade gelato, luscious pastries and specialty coffee, espresso and more.

Mama Deila's Ristorante

At Mama’s, everyone is family! Featuring authentic Old World favorites from Tuscany, Naples and Piemonte. Mama herself often greets guests in person and encourages everyone to “Eat, eat!” Strolling musicians create a memorable atmosphere for an unforgettable meal. Buon appetito!

Bar American

This swank lobby lounge features classic style martinis, European cocktails and Italy’s treasured grappas, along with elegant hors d’oeuvres.

Meeting facilities

42,000 square feet of total meeting and function space. 15,040 square foot ballroom, can be divided into four subsections. 7,670 square foot junior ballroom, can be divided into five subsections. Six function rooms, can be divided into 13 subsections. Multitude of rigging/hanging points in ballroom and breakout rooms. Loews Hotels RUSH line in every function room for quick response via RUSH line operator. Digitally controlled HVAC in each function room Executive boardroom. Several outdoor function areas.

Please enter check-in and check-out dates to the right to select a room

Deluxe Room

A step above the Garden View and Bay View Rooms, these elegantly appointed accommodations feature a slightly larger living space plus a separate tub and shower in a stylish and roomy bathroom. You'll have a view of the serene Villa Pool and the surrounding gardens and bocce ball court or the dramatic Roman-styled aqueduct Beach Pool with Universal Orlando as the backdrop. Additional amenities include a VCR and surround sound system with CD player.

Bay View Room

Immerse yourself in the surrounding European charm simply by looking out your window. Your room overlooks the piazza and Portofino's scenic harbor full of old-world fishing boats. The bay view room includes king or queen/queen beds. All rooms feature air conditioning, private bath, television, radio, telephone, refreshment party, in room safe, laundry/valet service, voicemail system, express registration, and automated check out, cotton bathrobe and 100% cotton bed linens.

Club Level Deluxe Room

Upgrade your stay with us to enjoy access to the Portofino’s Club Lounge and you’ll enjoy the utmost in European hospitality and service. You’ll receive special room amenities, access to the exclusive Club Level Lounge conveniently located near the lobby, and other benefits and privileges. All rooms with Club Lounge access are the Deluxe Room category at 490 square feet. Additional room amenities including cordless phone, evening turndown service, and cotton signature bathrobes. Complimentary admission to health club at Mandara Spa®. Access to billiard table, computer access, TV viewing area, a lending library for CDs and videos. Complimentary coffee, tea, and soft drinks, throughout the day. Continental breakfast served each morning (7:00 am - 10:00 am) Hot & cold hors d'oeuvres and complimentary beer and wine (5:00 pm - 7:00 pm) “Something Sweet" each night (9:00 pm - 10:00 pm). Lounge is open daily from 7:00am - 10:00pm.

Garden View Room

The standards for a standard room have just been raised. Equipped with either a king bed and a pullout double sofa or two queen beds and optional rollaway bed, our basic room is capable of sleeping up to five - perfect for those rare moments when you're not wide awake with excitement. All rooms and suites feature a refreshment pantry, coffee maker, voice/data terminals and 24-hour room service.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Dec 16, check-out Dec 19

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(3 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We survey only our customers who have booked a stay at this hotel. This selective process helps ensure we get the most candid opinions and observations.
  • Sort reviews by traveler type: Choose to read only reviews by business travelers, families or couples.
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How to Submit a Review

Hotel reviews are solicited exclusively via e-mail. The e-mail is sent to the address you provided while booking your hotel or package within two weeks following your trip. We allow 90 days for you to complete the survey, and to show our appreciation, we will give you a discount coupon for a future hotel reservation. We do our best to ensure that every user has the opportunity to submit a review, but some conditions may prevent you from submitting one:

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If your itinerary does not meet any of the above conditions, please double-check your bulk e-mail folder.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Trip hint

Friendly luxury

Anonymous, Philadelphia Aug 11, 2008

Would recommend to a friend!

My family and I have stayed at the Portofino Bay Hotel many times since it opened. It is always a pleasure to stay there, ... even when we are not planning to visit the Universal parks, because the beautiful public spaces, rooms and excellent food make being there a pleasure. Unlike other luxury hotels, Portofino Bay has not cut back on amenities even as the numbers of tourists declines (with the exception of complimentary turn-down service; this must now be requested). We have stayed in other Orlando-area hotels affiliated with other resorts and found that service had declined, in-room amenities has been cut back or completely discontinued. In addition to the above, the most delightful aspect of this hotel is that it is a calm oasis in the middle of so much activity. It is a place we look forward to visiting.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Trip purpose: Leisure

Traveled with: 1 adults

Recreation/Attractions hint, Short Walk


Expand full review

Score

3 out of 5

Trip hint

okay due to being on-site

Anonymous, New York, NY Dec 17, 2006

Would recommend to a friend!

the benefit was being on-site at Universal, getting the express pass for the parks, and having the ferry ride to the parks. ... The hotel itself was uninspiring. The Portofino Club was also disappointing, noisy, not clean and not a place one wants to spend any time at.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Trip purpose: Leisure

Dining hint

both Emeril's restaurants were excellent, as was Bice.


Expand full review

Score

5 out of 5

Trip hint

Superior Service & Property

William, Panama City, FL Dec 17, 2006

Would recommend to a friend!

Portofino Bay at Universal Orlando is the perfect place to stay and enjoy all that Universal, Orlando, and even Disney has to ... offer. Every thought was placed into each room amenity - from the superior daily service to the fresh flowers in the bath each day. Elegant, spacious bathrooms in marble and glass. Each room has a over stocked mini-bar with everthing you might even forget to pack. No matter where your room is located, you have an excellent view, whether garden, pool, or bay. Activities of all kinds surround the property with lots of excellent restaurant choices.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Trip purpose: Leisure

Recreation/Attractions hint, Short Drive

On Universal Orlando's property - Wet-n-Wild 1 mile - Downtown Disney 10 minutes - All other Disney approx 10-15 minute drive.


Expand full review


See all 3 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.


Reviews from our customers

Overall score

4.3 out of 5

(3 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Trip hint

Friendly luxury

Anonymous, Philadelphia Aug 11, 2008

Would recommend to a friend!

My family and I have stayed at the Portofino Bay Hotel many times since it opened. It is always a pleasure to stay there, ... even when we are not planning to visit the Universal parks, because the beautiful public spaces, rooms and excellent food make being there a pleasure. Unlike other luxury hotels, Portofino Bay has not cut back on amenities even as the numbers of tourists declines (with the exception of complimentary turn-down service; this must now be requested). We have stayed in other Orlando-area hotels affiliated with other resorts and found that service had declined, in-room amenities has been cut back or completely discontinued. In addition to the above, the most delightful aspect of this hotel is that it is a calm oasis in the middle of so much activity. It is a place we look forward to visiting.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Trip purpose: Leisure

Traveled with: 1 adults

Recreation/Attractions hint, Short Walk


Expand full review

Score

3 out of 5

Trip hint

okay due to being on-site

Anonymous, New York, NY Dec 17, 2006

Would recommend to a friend!

the benefit was being on-site at Universal, getting the express pass for the parks, and having the ferry ride to the parks. ... The hotel itself was uninspiring. The Portofino Club was also disappointing, noisy, not clean and not a place one wants to spend any time at.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
4

Trip purpose: Leisure

Dining hint

both Emeril's restaurants were excellent, as was Bice.


Expand full review

Score

5 out of 5

Trip hint

Superior Service & Property

William, Panama City, FL Dec 17, 2006

Would recommend to a friend!

Portofino Bay at Universal Orlando is the perfect place to stay and enjoy all that Universal, Orlando, and even Disney has to ... offer. Every thought was placed into each room amenity - from the superior daily service to the fresh flowers in the bath each day. Elegant, spacious bathrooms in marble and glass. Each room has a over stocked mini-bar with everthing you might even forget to pack. No matter where your room is located, you have an excellent view, whether garden, pool, or bay. Activities of all kinds surround the property with lots of excellent restaurant choices.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Trip purpose: Leisure

Recreation/Attractions hint, Short Drive

On Universal Orlando's property - Wet-n-Wild 1 mile - Downtown Disney 10 minutes - All other Disney approx 10-15 minute drive.


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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